Frequently Asked
questions.

These are the questions our other customers had – perhaps your question is among them too!

Support for installers

Do you have an issue regarding the installation of UNii systems? Or do you want to learn more about the possibilities? We’re here for you.

  1. How can I get technical support?

    Alphatronics provides technical support to its installers. You can contact our technical support team. We are ready to answer any technical questions and offer solutions to help you with your installation work.

  2. How much time does the transition to UNii take?

    You get access to high-quality training programs, technical support and can use the free switching service. That way you’ll be on the systems UNii within a day.

  3. How does Alphatronics ensure quality and reliability?

    At Alphatronics, we attach great importance to quality and reliability of the systems. We conduct thorough quality checks to ensure that the equipment meets the highest standards. In addition, we provide technical support and guidance throughout the process to ensure quality.

  4. How can I register as a UNii installer?

    To register as a UNii installer, please fill out the contact form on this website. Here we ask for your basic information, such as contact information. Once your registration is approved, you will receive further instructions and you will officially be a UNii installer.

Support for distributors

Are you interested in the possibilities of the UNii systems or do you have a question? Let us know.

  1. Does Alphatronics provide marketing support to distributors?

    Yes, Alphatronics provides marketing support to distributors. We provide distributors with marketing materials such as brochures, catalogs and digital content to support their sales and marketing efforts. In addition, distributors can benefit from our brand reach and joint marketing activities.

  2. How can I get technical support as a UNii distributor?

    As a UNii distributor, you can count on technical support from our team. We provide technical documentation, product information and training to enhance your knowledge and expertise. In addition, you can also contact our technical support team with any questions or concerns.

  3. How do I qualify to distribute UNii products?

    Alphatronics, the manufacturer of the UNii, selects distributors based on several criteria, including their experience, capabilities and geographic location. You can register as a distributor and then our distribution team will review your application. If you meet the requirements, you may be eligible to distribute UNii products.

  4. How can I register as a distributor with UNii?

    To register as a UNii distributor, please fill out the contact form on our website. We will contact you as soon as possible. Once your registration is approved, you will receive further instructions and you are officially a UNii distributor.

Support for end customers

As a manufacturer and supplier of UNii, we exclusively provide our products to installers. Therefore, we kindly refer you to your respective installer for inquiries and further information.

  1. How can I get technical support?

    Alphatronics provides technical support to its installers. You can contact our technical support team. We are ready to answer any technical questions and offer solutions to help you with your installation work.

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UNii Portretfoto's Frank

Frank

Are you interested, or do you have other technical questions?

Contact form

Do you have any questions, comments, or would you like to collaborate with us? Please do not hesitate to contact us.